Refund policy

At Dundanavan, we want you to feel confident about your purchase. If you are not satisfied with your order, we offer a simple return process.

30-Day Returns

You have 30 days from the date you receive your order to request a return.
Items must be unused, in original condition, and returned with original packaging.
Restocking fee: $0. We do not charge restocking fees.

Return Policy Overview

Return window: 30 days from delivery.
Condition: Unused, original condition, original packaging.
Support: Our team will assist you through the return process.
Restocking fee: No fee charged.

Return Shipping Costs

Defective or incorrect products: No cost to the customer.
Customer remorse (change of mind): Customer is responsible for return shipping costs.

How to Return an Item

Step 1: Contact us by email at info@dundanavan.com to request a return authorization.
Step 2: Securely pack the item in its original packaging with all accessories.
Step 3: All returns must be shipped to our warehouse address at: 13950 Reflection Lakes Drive, Fort Myers, FL 33907, United States.

Refund Process

Inspection: Returned items are inspected upon arrival.
Refund timing: Approved refunds are processed within up to 7 business days, depending on the payment method.

Exchanges

If you wish to exchange an item for a different size, color, or product, contact our support team and we'll guide you through the process.

Contact Information

Store name: Dundanavan
Company name: RESA ENTERPRISES LLC
Company number: L24000108719
Company Address: 13950 Reflection Lakes Drive, Fort Myers, FL 33907, United States
Email: info@dundanavan.com
Phone number: +1 386 2892977